Patient Information

Our Office Policies

Dear patients - please note that during this unprecedented COVID-19 crisis our practice is making its best efforts to balance out everyone's safety with the need to be seen. We are currently only seeing patients that need in house infusion medications or procedures. Every other patient is being seen by Televideo conferencing on "" platform or alternatively for Apple users on "Facetime". Both platforms are friendly and easy to use and we have been having great success with them. Our staff is dedicated to guiding you through getting connected with us via these means. 

We currently project that COVID-19 restrictions may continue till the end of June in Southern CT. We therefore encourage you to utilize telemedicine, as we cannot predict when next we would be able to see patients in-person, and also anticipate that waiting lines will be long for in-person evaluations once the restrictions are lifted. Thank you for all you understanding at these difficult times.

We look forward to seeing you on your scheduled appointment date. If you are a new patient, pre-registration forms are now available to download on our website in an effort to streamline the check-in process. We will contact you a few days prior to your appointment to confirm the appointment date and time. To pre-register you may also go to the Patients Portal. Upon arrival at our office for your appointment, we will need to copy your insurance card(s) in order to bill your insurance company and enter you registration information.

Office Hours

For information or to schedule an appointment, please call the appropriate office.

Sunday Closed
Monday 9:00 - 5:00
Tuesday 9:00 - 5:00
Wednesday 9:00 - 5:00
Thursday 9:00 - 5:00
Friday 9:00 - 4:30
Saturday Closed

Appointments & Cancellations

In the event that you need to cancel your appointment, kindly provide 24 hours notice. Your consideration in this matter will allow us to accommodate other patients who could benefit from an appointment. If you are unable to keep your appointment and do not provide 24 hours notice or do not show for your appointment there is a fee that will be applied. This fee is not reimbursed by insurance carriers.


We prefer to see major emergencies in the Emergency Room at Bridgeport Hospital so that procedures, such as scans and blood-work, can be done immediately and appropriate emergency care can be provided. Emergency after-hours coverage is provided by the On-Call doctor, who can be reached by dialing the main number: 203-377-5988.

Prescription Medicine Refills

Prescriptions will be refilled only during office hours. No refill requests will be taken by the answering service.

Patient charts are maintained in Stratford (including Fairfield charts) and Shelton and access to this information is essential in medication refills.


Call your pharmacy and they will send a request for refill electronically or by fax.

Due to the high volume of prescription requests 72 hours will be necessary in order to process requests. Requests for refills may require a follow up appointment with your doctor. When requesting a written medication, please be prepared to provide your name (spelling your last name), date of birth and the name of the prescription and allow 72 hours and you may pick it up at the office you are seen at. For mail order requests please call them and have them electronically request the refill or bring in the form that they require and allow 72 hours for us to process your request. Please monitor your medications carefully so that you won't run out.


For your convenience, we accept cash, check, Visa, Master Card. Any copay or deductible is due at time of appointment. To set up a payment plan you may contact Billing: 203-690-5100.

  • Visa
  • MasterCard
  • Personal Check

Patient Forms

 Neurological Specialists, P.C. provides our patients with office forms for your convenience. We recommend you print and fill these forms prior to your appointment to save time.

Note: These files are in PDF format. If you do not have Adobe® Reader® on your computer, you can download it for free by clicking here.

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